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Intern, Paramount Theatre
Kroenke Sports & Entertainment
Denver, CO
Advertising/Marketing/Sales
Sport
Company Information
Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.
The Paramount Theatre Internship provides an opportunity to learn about the planning, execution and implementation of Paramount Theatre’s venue operations and event operations. Interns will participate in the day-to-day operations of the Paramount Theatre, assist with various event night responsibilities, employee training, and help with new Paramount Theatre initiatives. The Paramount Theatre intern should have strong communication, organization and time management skills, possess a desire to learn about event management and venue management and be available some nights and weekends.
Qualifications
- High school diploma or GED, required.
- BS/BA degree, preferred.
- One to two years’ experience working with box office personnel, event marketing personnel, event accounting personnel and event operations personnel, preferred.
- Solid knowledge of concert, entertainment production, event execution, general theater and arena operations, and vendor processes.
- Working knowledge of generally accepted standards of event management, customer service and problem resolution.
- Ability to communicate effectively both verbally and in writing with clients, fellow employees, and vendors.
- Strong self-starter capabilities to sell, market and enhance the industry image for Paramount Theatre
- Ability to work nights, weekends and holidays.
- bility to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.
Duties
- Responds to FAQ’s received via Paramount Theatres email hotline, escalates issues to appropriate venue contacts.
- Assist front of house managers with duties on an event night, including the advance of those duties prior to the event and leading the usher/security and concession teams through ingress, the event and egress, while working closely with production/back of house, and safety, to ensure a well-executed event.
- Inspects dressing rooms, VIP rooms, and other various areas in Paramount Theatre
- Coordinates Paramount Theatres lost and found initiatives by facilitating guest pick up and accurate reporting of items found in event software
- Assist venue management team in completing various venue projects.
- Develops and maintains relationships and works closely with KSE partner companies: Argus, Legends, Rhino, Brown Note, etc. to complete projects for the benefit of the venue and client needs.
- Observes the customer service skills of vendor staff to help ensure compliance with agreements, reports observations to the event management team.
- Participates in internal and external training programs for regular and part time employees
