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Customer Success Intern
Bullseye For Schools
Advertising/Marketing/Sales
Company Information
Bullseye is a leading education technology startup, helping K-12 school and district leaders enhance their school walkthroughs, teacher coaching, and feedback processes. Bullseye’s instructional support platform simplifies the complexities of teacher coaching, making it easy for school and district leaders to provide teachers high-quality feedback that drives measurable improvements in teacher instruction and student outcomes.
Qualifications
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with learning new software.
- Detail-oriented with strong organizational skills.
- Self-motivated with a willingness to learn and take initiative.
Duties
- Assist the Customer Success team in onboarding new clients, including setting up new accounts, customizing Bullseye environments, and ensuring smooth implementation.
- Support customer outreach initiatives, including follow-up emails, phone calls, feedback collection, and responding to inquiries.
- Assist in tracking customer usage and engagement metrics to identify trends and areas where additional support may be needed or customer success stories may be told.
- Handle customers that deviate from the standard path, utilizing problem-solving skills to bring them back on track.
- Design and execute on email campaigns, create effective communications, and report trends about efficacy and response rates.
